Shipping Policy

Thank you for shopping with ISlay Cosmetics. Please read our shipping policy carefully before placing your order.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped. During peak periods, processing times may be slightly longer.

Shipping Destinations

We currently ship to the United States, Canada, Great Britain, Australia, and New Zealand. At this time, we do not ship to all other international destinations. If you are unsure whether we ship to your location, please contact us before placing your order.

Shipping Methods

We offer Standard and Priority shipping options for US orders. Priority shipping is also available for Canada, Great Britain, Australia, and New Zealand. Available methods and rates will be displayed at checkout.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the status of your delivery through the carrier's website. Please allow up to 48 hours for tracking information to update after you receive your confirmation email.

International Customs & Duties

For international orders (Canada, Great Britain, Australia, and New Zealand), please be aware that your order may be subject to import duties, taxes, and customs fees imposed by your country's government. These charges are the responsibility of the recipient and are not included in our shipping rates or product prices. ISlay Cosmetics has no control over these charges and cannot predict what they may be. We recommend contacting your local customs office for more information before placing your order.

Contact Us

If you have any questions or concerns about your shipment, please don't hesitate to reach out to our customer support team. You can contact us through our website's contact page. We aim to respond to all inquiries within 1–2 business days.